Welcome to Luna Odyssey! These Terms and Conditions govern the use of our website and the purchase of products from us. By accessing or using our website, you agree to comply with and be bound by the following terms. If you do not agree with these terms, please do not use our website or place any orders.

1. Acceptance of Orders
All orders placed on the Luna Odyssey website are subject to acceptance by us. We reserve the right to refuse or cancel any order at any time. Once your order is confirmed, we will notify you via email or SMS with order details and shipping information.

2. Payment Terms
We only accept cash on delivery as our method of payment. No online transactions or credit card payments are accepted. Payment must be made in full at the time of delivery.

3. Product Availability
Product availability is subject to change. We make every effort to ensure that all items listed on our website are in stock, but in the event an item becomes unavailable, we will notify you promptly and offer alternatives or a refund.

4. Shipping and Delivery
We offer shipping within the regions specified on our website. Delivery times may vary depending on the location, and we are not responsible for delays caused by third-party courier services. Delivery charges will be displayed at checkout.

5. Returns and Refunds
Due to the nature of our cash on delivery policy, we do not offer returns or refunds once the order has been delivered, except in the case of damaged or defective products. If you receive a damaged or defective item, please contact us within 7 days at [email protected], and we will work to resolve the issue.

6. Privacy Policy
Your privacy is important to us. By using our website, you agree to our Privacy Policy, which outlines how we collect and use your personal information. For more details, please refer to our Privacy Policy page.

7. User Conduct
You agree to use our website in accordance with applicable laws and regulations. You are prohibited from engaging in activities that could harm the website, interfere with others’ use, or violate any local, state, or international laws.

8. Limitation of Liability
Luna Odyssey is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the product or service in question.

9. Intellectual Property
All content on the Luna Odyssey website, including text, images, logos, and designs, is the property of Luna Odyssey and is protected by copyright laws. No material from the site may be reproduced or used without our prior written permission.

10. Modifications
Luna Odyssey reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” at the bottom of the page will be updated. Please review this page periodically for updates.

11. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Luna Odyssey operates. Any disputes will be handled in accordance with those laws.

Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: [email protected]